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Securitas Security Services USA, Inc. Trainer - Data Centre Security in Toronto, Ontario

Position: Field Trainer Datacenter Physical Security

Reports To: Campus Security Manager

Location: Greater Toronto Area

DOE SUMMARY: The Field Trainer (FTO) serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field trainer reports directly to the campus security manager, and will work closely with other site, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employee, site, and campus needs.

ESSENTIAL FUNCTIONS:

  1. Serves as primary point of contact for onboarding and sustainment training.

  2. Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Coordinators (AOs) as needed.

  3. Spends a portion of the day in the field conducting in person training with security personnel.

  4. Responsible for tracking training completion.

  5. Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level.

  6. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.

  7. Ensures all site personnel adhere to policies and standard operating procedures.

  8. Recommends onboarding and training scheduled in accordance with training needs for security staff to the site and campus security managers.

  9. Assists with audit compliance as it relates to training.

  10. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.

  11. Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.

  12. Provides feedback on competence, compliance, and morale to campus site leadership.

  13. Performs additional tasks assigned by management.

  14. Identifies security shortfalls and offers suggestions from improving the security program.

  15. Evaluates and escalates potential safety issues within the facility.

  16. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.

MINIMUM HIRING STANDARDS

  • 4 or more years of experience in the security industry and/or business management, 3 years of training experience or an equivalent combination of education and experience. Experience training outside of the security industry will be considered.

  • Experience in large scale training for multiple individuals in a classroom style environment as well as one on one training for security staff.

  • Experience in data centers strongly preferred.

  • Strong administrative skills, filing and knowledge of compliance procedures.

  • Valid Ontario Security Guard Licence

  • Valid First Aid and CPR Certificate

SPECIAL REQUIREMENTS

  • Able to work a flexible schedule, including evening, weekend, and holiday hours.

  • Able to travel as required, up to 50% of the time, occasionally with limited notice.

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Securitas Canada's Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission:

Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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