Job Description SummaryUnder the general guidance of the Director of Outlets, welcome, greet, and accommodate all guests in the hotel, restaurant, bar, and lounge. Ensure operating standards and guest requirements are met at all times.Job DescriptionJob DescriptionDuties & Functions:Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all timesEnsure all reservation information is properly documented including time, date, number of covers, name/room number and contact numberPrepare table allocations from reservation book before respective meal period seatingEnsure guests are graciously shown to their tables within a reasonable time of their reservationAdhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensingGuarantee there is host/hostess coverage at the maitre d stand at all timesGuarantee that the phone is answered within 2 rings in a courteous and helpful manner; 'champagne cork popping'Ensure door policies concerning the entry of guests and these are adhered to at all timesEnsure that seating is fair for all service staffPerform related duties and special projects as assignedSpecific Job Knowledge & Skills:High School Diploma or equivalent requiredOne to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or loungeEnter and locate work related information using computers and/or point of sale systemsPossess a gracious, friendly, and fun demeanorAbility to multitask, work in a fast paced environment and have a high level attention to detailStrong verbal and written communication skills in EnglishMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkPhysical Abilities:Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistanceRequires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuityStand, sit, or walk for an extended period of time or for an entire work shiftReach overhead and below the knees, including bending, twisting, pulling, and stoopingThis job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Additional Job DescriptionBenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.Additional Job Information/AnticipatedPay RangeBenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.Equal Opportunity Employer - minorities/fem les/veterans/individuals with disabilities/sexual orientation/gender identity