Job Information
Bon Secours Mercy Health Care Coordination Program Manager in Cincinnati, Ohio
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
Primary Function/General Purpose of Position
This position provides operational leadership to manage Population Health Clinical Services programs. The program manager will offer support to Clinical Services leaders to enhance and optimize operations, implement new initiatives and manage performance data for care coordination, advance care planning, and post-acute care services teams.
Essential Job Functions
In collaboration with Clinical Services leaders, work with local market leaders and care coordination staff to implement new programs or services
In collaboration with leaders, create and record standardized processes and policies and update annually or as needed
Supports Clinical Services leaders with onboarding of new staff
Works with leaders and analytics to process and share performance data and support the development of tools for the alignment of measures and timely reporting
Under the direction of clinical services leadership, support the development of strategic initiatives to improve results of value-based contracts.
Actively participate in Board, its committees and management committees and workgroups as requested
Perform necessary analysis, investigation and evaluation to recommend and support project activities and tasks as defined by project work plans and schedules to support system-wide best practices
Develop project charters and workplans and engage stakeholders for new partnerships, collaborative activities and other implementations to support KPIs and ministry objectives
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Project Management Professional (PMP) (preferred)
Education
Bachelors Degree (required)
Masters in health science field (preferred)
Work Experience
1 year of experience managing projects or supporting initiative implementation (required)
2 years of recent experience in healthcare setting (preferred)
1 year of population health or care coordination experience (preferred)
Working Conditions
Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
General office environment.
May be exposed to high noise levels and bright lights.
May have periods of constant interruptions.
Prolonged periods of working alone.
Additional Physical Requirements/Hazards
Physical Requirements
Repetitive arm/hand movements
Finger Dexterity
Hazards
Not applicable to this position
Skills
Care Coordination
Care Planning
Care Management
Standardization
Program Management
Project Management
Program Implementation
Collaboration
Onboarding
Stakeholder Engagement
Project Charter
Analyzing data or information
Attention to detail
Teamwork
Leading through influence
Relationship building
Autonomy
Critical thinking
Organization
Microsoft Office
Epic
Tableau
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
Bon Secours Mercy Health
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